Returns & Exchanges

At Stonemans Garden Centre, we want you to be completely satisfied with your purchase. If your plants or garden supplies do not meet your expectations, we offer a straightforward return process within 14 days of purchase.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original condition, with plants properly maintained and hard goods in their original packaging with all tags attached.

• 2.
  Gather Proof of Purchase

  Locate your original register receipt or online order confirmation email to verify your transaction and facilitate a faster refund or exchange.

• 3.
  Visit the Service Desk

  Bring your items and proof of purchase to the main service desk at Stonemans Garden Centre where our team will assess the condition of the return.

• 4.
  Receive Refund or Exchange

  Once approved, we will process your refund to the original payment method or assist you in selecting a replacement plant or product of equal value.